Contact our Customer Service Center 1777 or 0777700177 or our WhatsApp channel
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Coverage is available in specific areas across the kingdom, and we are working to expand it as soon as possible. Check Coverage through Coverage map
As a new 5G Home customer, you’ll receive a 5G router for internet connection at the time of your service application . It will include a Data SIM, all you have to do is to connect them at your home as mentioned the installation manual
We dispatch your bill every 15th of the Month, and will include a month in advance.
You first bill will include 1 month in advance + the period from the activation date till the bill issuance date
Individual speed results will vary as it might be affected by many factors such as the weather, interference from buildings. The areas where in you’ll get the best coverage experience are the following:
It will automatically connect to 4G.
In case you decide to terminate your contract before the end of your contract duration, you will be charged:
Yes, you can migrate from 4G Internet everywhere to 5G home if you are an existing subscribe for 5 months and above and under the same national ID
There is no direct comparison between fiber and 5G, as each service depends on a different technology:
You can check you remining data bundle :
You can get help by dialing from orange mobile line 1777 or through calling 0777700177 From other networks or through whatsapp on 0777700177
Yes, you can migrate from the ADSL service to 5G offers, if your subscription has been active for 5 months and more and under the same national number