Orange Jordan has once again renewed its COPC certification for 2025, celebrating six consecutive years of excellence. This prestigious global recognition reaffirms the company’s unwavering dedication to delivering world-class customer experience and further solidifies its position among the top customer service leaders worldwide.
The COPC certification is awarded to organizations that achieve outstanding performance in customer operations. This milestone underscores Orange Jordan’s ongoing efforts to maintain and enhance service quality, ensuring a seamless and exceptional experience for customers across all touchpoints.
On this occasion, Orange Jordan CEO, Eng. Philippe Mansour expressed his pride in renewing the COPC certification for the sixth consecutive year, reaffirming the company’s unwavering commitment to delivering exceptional customer experiences that meet the highest global standards. He noted that customer satisfaction lies at the heart of Orange Jordan’s success and is a key driver of its strategy to lead the future. COPC – the world’s most rigorous performance standard for customer experience operations – sets a global benchmark for quality, efficiency, and customer satisfaction. Achieving this certification year after year reflects Orange Jordan’s dedication to excellence and continuous improvement. This milestone, he added, motivates the company to continue investing in its people, technologies, and services to provide seamless, reliable, and top-quality experiences.
Orange Jordan continues to lead as a responsible digital pioneer by applying best practices in customer care, further strengthening its position and reaffirming its commitment to placing customers at the heart of all its innovations and services.
It is worth noting that COPC Inc. is one of the leading global organizations specializing in setting quality standards for customer service operations, evaluating companies’ performance against these standards, and awarding COPC certification accordingly.
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