Terms and Contracts Mobile Postpaid Download PDF version Mobile Prepaid Download PDF version Fiber Internet Download PDF version ADSL Internet Download PDF version Internet Everywhere Postpaid Download PDF version Internet Everywhere Prepaid Download PDF version Fixed Line Download PDF version 5G Home Download PDF version Humat Al Watan Download PDF version Law compliance Anti-Corruption and Fraud Orange Group has zero tolerance towards corruption and fraud. We want to build tomorrow's digital world as a trusted and responsible company. We are committed to building a healthy business environment that is delivered with integrity and in line with our Company's Code of Ethics; as part of this we adopt a policy of zero tolerance to corruption and fraud in all of our business activities across the group. This applies to all of us, including those who act on our behalf. All management must take an active leadership role to create a culture where corruption and fraud cannot thrive and is unacceptable in all forms. Compliance Approach Taking into account the increased legal requirements, rules and standards in more and more areas of compliance, and wishful to assert its values, Orange Group aims to establish an integrated compliance approach making it possible to strengthen its efforts in this area and protect itself against regulatory, financial and reputation risks Our Group has established a function to govern the application of its Compliance policy. It relies on a network of operational teams lead by the Chief Compliance Officer (CCO) and Compliance Steering Committee who provide support on all matters of Compliance: identification of risks, definition of rules of conduct, implementation of fraud prevention and elimination strategies, etc. Orange Jordan Compliance Steering Committee members are: Deputy CEO / Chief Financial Officer - Chief Compliance Officer (Chairman) Chief Human Resources Officer Legal and Regulatory Representative Internal Audit Director Revenue Assurance and Fraud Management Director To back its Compliance approach, Orange offers specialized awareness actions designed for all employees in general and managers in specific, and carries out communication actions that are appropriate to its context. In case of suspected fraud, corruption or unethical act please report all details to firstname.lastname@example.org which will be investigated by specialized teams The Code of Practice of Customer Affairs Download for Mobile Download for Internet Download for Fixed Line Important notes about Orange offers: SMS is rated as per number of characters , 1-160 character in English /1-68 in Arabic is considered one SMS including spaces. Data is rated upon session closure up to 50Kbyte. National and international calls are rated per minute.