Hello, I am Orange Bot. How may I help you? I have an issue with Internet Slow Speed Device type you're using message goes here If you need further assistance, friendly through our live chat service, and we'll be happy to provide personalized support. Mobile Mobile Device type you're using message goes here If you need further assistance, friendly through our live chat service, and we'll be happy to provide personalized support. Android iPhone/iOS iPhone/iOS Please check your remaining data bundle. You can check it through MyOrange App Problem Solved message goes here If you need further assistance, friendly support. Still facing the same problem ? Solved Still facing the same problem Experience the same issue on all websites and apps ? yes No No If the issue is on specific website, please check through another browser If the issue is on specific App, please make sure the app is updated and try again. if the issue persists contact the App/website provider Yes Please follow the below instructions to set the network mode to 4G LTE Go to Settings-> Cellular->Cellular Data Options-> Voice and Data-> LTE/4G Still facing the same problem? Yes Solved Solved Thank you for using Orange Yes Note: This step will remove Wifi passwords, Mobile Data settings and BT devices Go to Settings-> General-> Reset-> Reset Network Settings-> enter IOS device pass code Still facing the same problem ? Yes Solved Solved Thank you for using Orange Yes Open a ticket Android Please check your remaining data bundle. You can check it through MyOrange App Problem Solved message goes here If you need further assistance, friendly support. Still facing the same problem ? Solved Solved? You Can check through My Orange App Thank you for using Orange Still facing the same issue? Experiencing the same issue on all websites and Apps? Yes No No If the issue is on specific website, please check through another browser If the issue is on specific App, please make sure the app is updated and try again. if the issue persists contact the App/website provider Yes Please follow the below instructions to set the Network Mode to "LTE/3G/2G (Auto Connect)": Go to Settings-> Connections-> Mobile Networks->Network Mode-> choose 5G/LTE/3G/2G Auto Connect Still facing the same problem? Yes Solved? Yes Note: This step will remove Wifi passwords, Mobile Data settings and BT devices Go to Settings-> general Management-> Reset-> Reset Network settings->Confirm with current PIN Still facing the same problem? Yes Solved Solved? Thank you for Using Orange Yes Open a ticket Solved? Thank you for Using Orange