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Guide to the
Best Fiber Experience
At Home

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Mesh Technology

Orange Smart Wifi

Enjoy the strongest Fiber coverage and speed in every corner of your house with the new Smart Wi-Fi solutions; available for free with all the new Orange Fiber offers
Smart Wi-Fi technology will give you a premium internet experience for Online learning; working from home; online gaming; smart Tv; videos with high resolution without interruption and with the best coverage in every corner of your home.

Main Features

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Full coverage while moving around the house without disconnection

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Full coverage connection moving around the house without disconnection

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Remote assistance possibility moving around the house without disconnection

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Control the service by Myfiberbox app moving around the house without disconnection

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Easy installation moving around the house without disconnection

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Clear connection without interruption moving around the house without disconnection

Main Features
Smart WiFi Features
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Smart WiFi Box
installation Guide
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If you have an Arcadyan Smart wifi box,
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Smart WiFi

Fiber installation steps

When you subscribe with Orange fiber offers, you will have the best internet experience in your home’s favorite places , as our specialized technical team will visit you and assure the best WIFI coverage through following the below steps

  1. Study the design of your home and determine the most appropriate place to install the advanced Orange Fiber Box device with high speeds and super Wi-Fi technology for better coverage.
  2. Test the WIFI strength in 3 different points in the house, to ensure the best results.
  3. Connect the main home devices to the Wi-Fi network on 2.4 and 5Ghz frequencies.
  4. Test the Fiber service by using the internet on devices that are connected to the Wi-Fi network in different areas at home.
  5. We'll Suggest solutions if Wi-Fi coverage is poor in locations far from the Fiber Box device (such as the Wi-Fi extender, Ethernet cable… etc.).
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Fiber installation steps

Tips for the best internet experience

What are the factors that may affect your internet experience at home?

  • The Orange Fiber Box device is in an unsuitable location, and is far from the places of use.
  • The number of walls that exist between you and the device.
  • An increased number of users at the same time.
  • The device used (mobile, tablet, etc.) does not support 5Ghz frequencies for high speeds.
  • The Orange Fiber Box device is exposed to sources of interference (wireless phones, microwaves, other Wi-Fi networks, speakers, and audio devices… etc.).

Tips for the best internet WIFI coverage at home

  • Use the Ethernet cable to connect computer devices, game consoles, and Smart TVs.
  • Connect your devices on the Wi-Fi network with its name ending with (5G).
  • If the Wi-Fi doesn’t cover the whole house, you can order additional Wi-Fi extender from Orange shops, our website eshop.orange.com, or the installation team, for JD 3/month for 24 months on the Fiber bill Order now.
  • Make sure your device (mobile, tablet… etc.) supports high speeds through the Wi-Fi network, by visiting gsmarena.com, and ensuring that the device supports dual-band, Wi-Fi 802.11 a/b/g/n/ac.
  • Remove the sources of interference away from the Orange fiber box.
Fiber Guide

My Fiberbox app

The new fiber app will control your home Wi-Fi network like “Wi Fi password, time schedule, blocking any user, all Wi-Fi information like Wi-Fi name, password, share the Wi-Fi for the guests and much more

About App

  • This app will be available for Fiber box only
  • The app available in English version

How to install

  • You can install the app from Google play
  • You need to enter the first 8 characters that are under beneath the fiber box, upper characters
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My Fiber box app

Videos

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myfiberbox app

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My Fiber box app

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