Terms and Conditions

  • Fees as follows:

    • Cash in service :

      ✓ Orange Money Fees : Free of Charge
      ✓ Delivery Fees:
      • 1- 250 JD’s → 1.5 JD’s
      • Then each extra 250 JD’s fees will be 1 JD

    • Cash-out service :

      ✓ Orange Money Fees
      • 1– 50 JD’s → 0.5 JD
      • 51 & above → 1 JD
         
      ✓ Delivery Fees:
      • 1- 250 JD’s → 1.5 JD’s
      • Then each extra 250 JD’s fees will be 1 JD

    • Issue Orange Money visa card :

      ✓ Visa issuance fees 5 JD's
      ✓ Delivery 2 JD's
      ✓ Visa card validity for five years

  • 1,000 JD is the limit for cash in & cash out per transaction.
  • Delivery will be within 4 hours for the Cash in/out service and within 24 hours for Orange Money Visa Card issuance between 9 AM and 6 PM, if the request is submitted after 6 PM, delivery will be moved to next day.
  • If the customer wants to cancel the request, the customer must cover the delivery fees if the request is out for delivery.
  • OTS Express Delivery will have a document to show the customer that they are agents for Orange Money.
  • Issue orange Money visa card : This service is available in all governorates of the Kingdom .
  • Cash in and Out service → This service is available in Amman only
  • Please note that OTS Express working hours are from 9 am to 6 pm, Working days all weekdays except for Friday and public holidays
  • For more information, please contact Orange Money call center at 1441 or 0777700141
  • To follow up on delivery requests, please contact OTS Express at 0777799139
  • The maximum allowed number of Orange Money Visa Cards linked to each wallet is Two.