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International transfers
Can I get a receipt for my trasaction?

Our receipts are electronic; you can download and share your transactions through your mini statement

Can I send Money to a bank account?

Yes, you can send money to the recipient’s Bank Account if this option is supported in the recipient’s country

How much dose it cost to send money internationally?

Transfer fees depend on the recipient’s country and the transfer value

How can I send money internationally through my Orange Money Wallet?

You can send money internationally from Orange Money wallet by following the below steps:

  • Login to Orange Money Wallet
  • Click on International Money Transfer
  • Click on “Send”
  • Then add recipient: Add the money transfer recipient
  • Fill the Transfer details: Add the transfer details which includes (recipient Country, receiving method, transfer method, amount, Currency and other information)
  • Fill the recipient information: Add the transfer recipient information which includes (full name, phone number, nationality, address, relationship with the recipient & purpose of the transaction)
  • Review and confirm screen: Review the transfer amount before sending
  • And after reading and accepting the terms and conditions you can confirm and transfer the money
  • And when you finish you will see the Transfer Reference Number in which you can copy or share with the recipient
  • Then you will receive an SMS with the transaction details
What additional tips should I keep in mind?
  • Always make sure you know who you are sending money to
  • Discontinue a call if a caller coaches you to respond to questions asked by Western Union
  • Security is everyone's responsibility. Stay informed. stay well informed of new fraud trends.
To Which countries can I send and receive money?

You can send and receive money internationally to more than 200 countries

How much money can I Send and Receive?

Based on The Central Bank of Jordan, the maximum monthly limit for the total value of outgoing and incoming international transfers should not exceed 5,000 Jordanian Dinars

How do I know if the transfer had been approved?

You can check the status of your transfers anytime in the app by following the below steps:

  • Login to Orange Money Jordan Application
  • Choose “International Transfers”
  • Choose “Transaction History”
  • And then you can check the status of transfer
Can I cancel an International Money transfer?

No

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