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ZTE U10E 4G MiFi - FAQs

Product Performance

What are the functions of the product?

Provide high-quality Internet services for home users.

Is PC connectivity supported and what operating systems are supported?

Windows 7 / Windows 8 / Windows 10 / Windows 11 / MAC

Does device support SD Card?

NO

Which Frequency does device work at?

Support: GSM / WCDMA / LTE

What external antenna interfaces are supported?

NO

Does it support USB-connected PC operation?

Yes

Indicator Light

What is the battery light indicator?

Red solid: Battery low. Blue solid: Medium. White solid: Full. Blinking: Charging. Off: Powered off.

What is the definition of different colors for WiFi lights?

White solid: Wi-Fi active. White blinking: WPS active. Off: Wi-Fi off.

What are the signal indicators?

Red solid: Error (no SIM / no network). Blue solid: Connected to 3G/4G. White blinking: Software upgrading.

WebUI

Can’t connect to my device, the password is wrong.

  1. Check password.
  2. If lost, reset to factory settings and use default on device label.

Why connected to Internet but can’t open webpages?

Enter http://192.168.0.1 in browser to access Web UI. Check device label for details.

Why need admin login/password?

To access advanced features (settings, messages, sharing).

How to login to WebUI?

  1. Connect device via Wi-Fi/cable.
  2. Open browser and type http://192.168.0.1
  3. Enter password.

How to change WebUI password?

Change on first login or via “Modify Password” menu.

How to modify device settings (Wi-Fi, thresholds, connection)?

Login as admin → menu bar or settings icon.

Why Airbox receives messages?

SIM card can receive SMS, mostly from operator (alerts, billing).

Wi-Fi

Flashing Wi-Fi light meaning?

White solid: Wi-Fi on. White blinking: WPS. Off: Wi-Fi off.

Can’t find Wi-Fi hotspot.

Check if SSID broadcast disabled.

Why Wi-Fi signals weak?

Enable long coverage in advanced settings.

What actions for other users connected?

Access WebUI but advanced settings protected by admin password.

How to see Wi-Fi credentials?

With screen: double press power button. Without screen: check under cover.

How to share Wi-Fi?

  1. Share password with trusted users.
  2. Enable guest network.

Power-on Failure

Device cannot power on.

Connect power adapter, wait 10 mins.

How to restart device?

Login WebUI → Advanced → Others → Restart.

ZTE Smart Life

How to manage data usage?

How to manage data usage?

Where to download app?

From app store.

Support remote management?

No

Support managing LAN devices?

Yes

Reset & Upgrade

How to reset device?

Press reset button 10s or via WebUI → Advanced → Reset.

How to upgrade software?

WebUI → Advanced → Update → Check → Download → Install.