Satellite service provides internet, TV, and communication services via satellites orbiting Earth. Data is transmitted from ground stations to satellites, which then beam it back down to satellite dishes on your property. This allows for high-speed internet, television, and more, even in remote or rural locations.

We offer a range of services, including:

• Satellite Internet: High-speed internet access even in rural or remote areas.
• Satellite TV: A wide range of TV channels and on-demand services.
• Satellite Phone Services: Reliable communication, especially in areas without cellular coverage.

To sign up for satellite service, you can check availability by entering your address on our website or contacting our customer service. 
 

Yes, you will need a satellite dish and a receiver installed at your location. Our professional technicians will handle the installation process for you, ensuring everything is set up properly.

Our satellite internet service provides download speeds ranging from 10 Mbps to 100 Mbps, depending on the plan you choose. This is ideal for everyday activities such as browsing, streaming, and video conferencing.

Satellite internet can sometimes experience brief interruptions due to weather conditions, like heavy rain or snow (known as "rain fade"). However, with our advanced technology and satellite network, we offer reliable service with minimal downtime.

Severe weather conditions, like heavy storms, rain, or snow, can impact the satellite signal. However, such disruptions are usually temporary, and service typically resumes once the weather improves.

Our satellite internet plans come with data limits based on the plan you choose. Once the limit is reached, your internet speed may be reduced or additional charges may apply. We also offer unlimited data options on certain plans.

If you're experiencing issues, try the following:

• Check if the satellite dish is clear of obstructions (e.g., trees or debris).
• Ensure all cables and connections are secure.

If the problem persists, you can contact our customer support team for troubleshooting assistance or to schedule a technician visit.

If your satellite dish is damaged or not functioning properly, please contact our customer service team. We will arrange for a technician to assess the damage and provide a solution, whether it's a repair or replacement.

Installation fees is 50JD. Our team will provide an estimate for any installation fees when you sign up.

Satellite service is available in most locations, especially in rural and remote areas. You can check service availability by entering your address on our website or contacting customer service.

You can easily upgrade or downgrade your plan by logging into your account on our website or contacting our customer service team. Our representatives will help you find a plan that best fits your needs.

Yes, we regularly offer promotions, including discounted installation fees, free trial periods, or discounted rates for the first few months of service. Check our promotions page for the latest offers.

If you're moving, please contact us as soon as possible. We can help you transfer your satellite service to your new location, and our technicians will assist with any necessary reinstallation.

Yes! Our satellite TV packages include both local and international channels. You can customize your package to include channels from around the world, based on your preferences.

Yes, our satellite internet service supports multiple devices, including laptops, smartphones, tablets, and smart TVs. However, heavy usage across many devices can impact speed, depending on your plan.
 

You can pay your bill online through our customer portal, via phone, or by setting up automatic payments. We also accept payments by mail or in-person at authorized locations